And yet here we are.
You rose through the ranks of your profession or industry, always curious about how things could be done better.
Now you're in a leadership role and while you're doing fine, you're ambitious about your impact.
Despite working harder than ever, somebody is always questioning the value - whether it's association members, staff members, board members or members of the public.
That's where I come in.
Every association has a value gap, but most don't know where.
The Strategic Gap
You're creating value, but not the value that matters most right now.
The Engagement Gap
It's good value, but too few access it.
The Communication Gap
Even if they do access it, they still can't explain the value.
Working out which is your biggest value gap is critical. And it's the first thing I'll help you to do.
I trained as a lawyer and then did basically everything except practise law.
Public policy, chairing community organisations, co-owning a consulting firm, and before all that, dental assistant, tutor, berry picker, waiter and factory worker.
This means your members' world won't be foreign to me - whoever they are.
And my legal nous means I'll find the real issue underneath the surface, faster than most.
We needed somebody to speak about the member value proposition, because a lot of association struggle with that - and Paul was fantastic.
Brett Jeffrey, NZ Society of Association Executives