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Are you a doormat too?
Struggling to set boundaries without feeling like the bad guy? Learn a simple, 3-step process to communicate your needs confidently—without sacrificing kindness.
How to convince risk-averse people
We're often speaking different languages—while we talk about empowerment, they might be more focused on efficiency or control.
What do you do?
Struggling to answer the dreaded “What do you do?” question without freezing up or rambling?
3 surprising areas where Qs beat As
When are questions more powerful than answers? Discover how to shift the dynamics in job interviews, presentations and arguments.
Dealing with upset people
Feeling overwhelmed by emotional outbursts at home or work? Whether it’s your frustrated child or an irate colleague, how you respond makes all the difference. Discover one crucial shift that can transform your approach to conflict in this week's post.
Confuse and you'll lose
Why don't people pay attention to your important messages? Often we get caught up in our own expertise that we forget to communicate the value we create. But there's a simple fix.